Endorr support guide
Open a tool and check your access
Find your available tools in Studio, open a product and resolve plan or subscription access questions.
On this page
Open Studio → Tools to see which products your organisation can use. External tools open on their own sites; Studio is the starting point for checking access.
- Open ToolsCheck the selected organisation.
- Find your productOn your plan shows the tools available to open.
- Open the toolExternal products open on their own sites in a new tab.
If the product is locked, check Plan & billing before buying access again.
Choose the right tool
| Task | Product | Prepare first |
|---|---|---|
| Arrange artwork on a sheet | PrintReadySheets.com | Sizes, quantities and spacing |
| Check or repair a print file | FileFixxr | The receiving printer’s specification |
| Process images through an API | PixlPilot API | Your integration and output requirements |
| Present artwork in a mockup | PwrMockup | The approved artwork version |
| Keep and manage artwork | Endorr Cloud | Your storage choice |
Open an available tool
- Check the organisation selected in Studio.
- Open Tools and find the product under On your plan.
- Use the product’s open button. External products open in a new tab; an internal product opens inside Studio.
Check the destination product and account before starting a job. Keep the original artwork and inspect the final output against your print provider’s requirements.
If a tool is not on your plan
The Not on your plan section explains whether a product needs an add-on or another plan. Use its action to review the access options. Enterprise and API products have a separate section with a route to the API site or sales.
Open Plan & billing to check the organisation’s subscriptions before purchasing access again.
If access looks wrong
- Studio asks you to sign in again
- Use the sign-in prompt to refresh subscription access, then return to Tools.
- A paid tool appears locked
- Confirm the selected organisation and check its Billing page. Note whether the subscription is managed externally.
- The product opens but the job cannot continue
- Record the product, the action and the exact error. Send those details to ezra@endorr.com so support can identify the failed step.
Did a step change or fail? Tell Ezra at ezra@endorr.com and include this page’s URL.