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Deleting synced files on Windows

Deleting a synced file on your PC deletes it in Endorr Cloud too. It goes to the Endorr Trash, where you can restore it.

The Windows app syncs both ways, so deleting a synced file or folder on your PC deletes it in Endorr Cloud as well, for everyone who has access to it (Terms §16.3).

Get it back

Deleted items go to the Endorr Trash, not only to the Windows Recycle Bin. The app shows Moved to trash.

  1. Open Studio and go to Trash.
  2. Select Restore on the item.

It comes back in Endorr Cloud and on your PC. Items stay in the Trash for 28 days. See Trash.

Free up space instead of deleting

To remove a file from your PC but keep it in Endorr Cloud, right-click it and choose Free up space. It becomes online-only.

Moving files between organisations

Moving a file from one organisation's folder to another's deletes it in the first organisation (it goes to that Trash) and uploads it to the second.

Still stuck? Ask Rose or contact support.

Rose, our support assistant, answers right away and can look into your account. Prefer a person? Ask Rose to pass it on: a person replies within 1 working day, in English or Dutch.

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