Export your data
Last reviewed Lees dit in het Nederlands
Download everything in your account as one ZIP file from Settings → Account → Your data. Endorr prepares it in the background and emails a link that works for 7 days.
Request an export
- In Studio, open Settings → Account and go to Your data.
- Select Export my data.
- Endorr prepares the ZIP in the background, usually within an hour, and emails you when it is ready.
- Select Download export in the email or on the same card.
The link works for 7 days; after that the ZIP is deleted. Anyone with the link can download the export, so do not forward the email.
What is in the ZIP
- Your files: every file in your personal workspace, and the files you added to other workspaces, in their folders.
- Your account details: profile, workspaces, sessions, connected apps and devices, subscriptions you own, token history and your security log of the last 90 days.
- A list of the files, including any that were skipped and why.
Limits
- One export at a time, and one a day (unless the last one failed).
- Up to 5 GB of files per export. If you have more, the list says which files were skipped; email hello@endorr.com for the rest.
- End-to-end encrypted vault files are not included.
Other ways
You can download any single file from Files at any time. You can also ask for an export by email at privacy@endorr.com or hello@endorr.com; Endorr provides it within one month (Privacy Policy §8, Terms §18.5).
Was this article helpful?
Still stuck? Ask Rose or contact support.
Rose, our support assistant, answers right away and can look into your account. Prefer a person? Ask Rose to pass it on: a person replies within 1 working day, in English or Dutch.