endorr
Get started
EndorrHelp

VAT on your purchase

Endorr's prices exclude VAT. Dutch customers and EU customers without a VAT number pay 21% Dutch VAT; EU businesses with a valid VAT number get reverse charge; outside the EU no VAT is charged.

All prices on endorr.com and in Studio are excluding VAT. VAT is added at checkout, based on the billing country and VAT number you enter.

Where you are billedVAT numberVAT charged
The NetherlandsWith or without21% Dutch VAT
Another EU countryNone, or not valid21% Dutch VAT
Another EU countryValid EU VAT number and company nameNo VAT: reverse charge
Outside the EU (including the United Kingdom, Switzerland and Norway)Not neededNo VAT

Reverse charge

If you enter a valid EU VAT number from another EU country, together with the company name that goes with it, Endorr does not charge VAT. Your receipt says: "VAT reverse-charged (btw verlegd): the customer accounts for the VAT, Article 196 of Council Directive 2006/112/EC." You account for the VAT in your own country.

Endorr checks the VAT number against the EU's VIES register. If VIES does not know the number, checkout says so: check the number, or leave it empty to pay VAT.

Outside the EU

Customers billed outside the EU pay no VAT. The receipt says "Outside the scope of EU VAT." Customers in Europe outside the EU (such as the UK, Switzerland and Norway) still pay in euros.

Dutch VAT numbers

A Dutch VAT number does not change the VAT: Dutch businesses pay 21% VAT, which they can usually reclaim. The number is printed on the receipt.

Changing your billing details

Endorr keeps the billing details from your last checkout and uses them for the next one. Renewals keep the VAT treatment of the subscription. If your details changed, contact support.

Still stuck? Ask Rose or contact support.

Rose, our support assistant, answers right away and can look into your account. Prefer a person? Ask Rose to pass it on: a person replies within 1 working day, in English or Dutch.

Language