Problems signing in
Last reviewed Lees dit in het Nederlands
What to do when you cannot sign in, keep being sent back to the sign-in page, or are signed out unexpectedly.
Wrong password or forgotten it
Reset it by email. See Reset or change your password. The reset link works for 1 hour.
"Too many attempts"
After many failed sign-ins in a short time, Endorr pauses sign-in from that connection for a while, to protect your account. Wait about 15 minutes, or reset your password.
"Sign-in did not complete"
You see We could not sign you in. Start again from the Sign in button rather than with the browser's back button, and make sure your browser allows cookies for endorr.com and auth.endorr.com: sign-in needs essential cookies.
Signed out unexpectedly
You are signed out when:
- 30 days passed without using Endorr, or 90 days since you signed in;
- you signed out somewhere else, for example at auth.endorr.com or in Studio in another tab (single sign-out ends web sign-ins from that session);
- you, or someone with your password, used Sign out other devices;
- your password was reset or changed.
If you did not do this yourself, change your password and check Settings → Account → Sessions.
A tool asks you to sign in again
Each tool keeps its own access for a while. Sign in again in that tool; you use the same Endorr account.
Still stuck
Contact support with your account email address. Never send your password.
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