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Buy token packs

Token packs top up your workspace's wallet and never expire. See the pack sizes and prices, and who can buy them.

Token packs are one-off purchases that add tokens to your workspace's wallet. Purchased tokens never expire while the workspace exists, and are used after any monthly plan tokens.

PackPrice in eurosPrice in US dollars
50 tokens€5$5
100 tokens€10$10
250 tokens€25$25
2,500 tokens€200$200
5,000 tokens€350$350
10,000 tokens€500$500

Prices exclude VAT. A pack is paid once, through Mollie, and is not a subscription.

Who can buy

Only owners and admins of a workspace can buy tokens (Terms §11.4). The tokens are shared by every member.

How to buy

When a tool needs more tokens than you have, it tells you how many are missing and suggests the smallest pack that covers it.

Studio's Plan & billing page does not have a button to buy a pack yet. Until it does, contact support with your organisation ID and the pack you want. A plan with more monthly tokens is often better value: see Plans.

Refunds

For business customers, tokens are not refundable. Consumers can withdraw from a token purchase within 14 days; tokens already used are then paid for pro rata. See Refunds and the 14-day right of withdrawal.

Still stuck? Ask Rose or contact support.

Rose, our support assistant, answers right away and can look into your account. Prefer a person? Ask Rose to pass it on: a person replies within 1 working day, in English or Dutch.

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